Happy Veterans (and Private E-Nothings) Day

Happy Veterans (and Private E-Nothings) Day

The word “veteran” means someone who served in the military. But it also means someone who has had long experience. Service in the military does not begin as an experienced soldier but rather as an anxious, naive, and lowly recruit. A recruit has no rank,...
Now, You Can Have Your All

Now, You Can Have Your All

True confession: I am a huge Queen fan. And, one of my favorite songs is their “I Want it All.” The Brian May lyrics convey an assertive search for a dream come true. The message of the singer is a pronouncement that says: I gave in to external events along the way to...
Innovating with Crazy Customers

Innovating with Crazy Customers

Alice (of Alice in Wonderland fame) had a very vivid imagination. Had she been on the job market today, she would have no doubt been sought by Pixar, Google or Amazon. If you read Lewis Carroll’s classic you know the colorful adventures of Alice’s wonder...
Are You a Protestor or a Champion?

Are You a Protestor or a Champion?

It started and ended with wine and cheese on the veranda overlooking a manicured lawn.  The black gardener had just finished mowing the lawn before the six ladies arrived in their luxury SUVs. In the middle of their chit-chat about the country club menu and the...