Are you ready to AWE your customers with

Innovative Service ?

“There is a limit to value-added generosity;
there is no limit to value-unique ingenuity.”


Dr. Chip R. Bell

Chip R. Bell is a world-renowned authority on customer loyalty and service innovation. In fact, in 2024 for the tenth year in a row, Global Gurus ranked him in the top ten keynote speakers in the world on customer service.  His newest best-selling book, Inside Your Customer’s Imagination, won a 2021 Axiom Business Book Award.

Media Featuring Chip...

New York Times
Washington Post
USA Today
Financial Times
Bloomberg Business Week
FOX Business

Great job…feedback was awesome!

Tommy Millner, CEO, Cabela’s

I’ve heard dozens of customer loyalty speakers and thought I’d heard every tip. However, Chip Bell equipped me with a new set of tools in a fresh, enlightening manner.

Greg Haller, President, Verizon 

Thank you for a truly outstanding, motivating keynote at our national store managers conference.

Marvin Ellison, CEO, JCPenney

The conference overall was a huge success, but you were undoubtedly the ‘Bell of the Ball.’ Even our board member present at the conference who is an extremely tough critic, was blown away by your presentation.

John Longstreet, CEO, Quaker Steak & Lube

Chip Bell’s presentation was wonderful. His message was effective and on point, and our partners were both impressed and entertained with what they heard. 

Jerry P. Clements, Managing Partner, Locke Lord Bissel & Liddell, LLP

You are the greatest! Our folks loved you. And you got me going that day as well, we would love to find ways to work together going forward.

— Larry Kurzweil, President, Universal Studios Hollywood

Thank you for joining us yesterday. You were amazing! Folks were still talking about your message at dinner last night.

Denis P. O’Brien, CEO, Exelon Utilities