by wiadmin | Jul 23, 2013 | Leadership
“You are Interstate Hotels and Resorts,” said Vice President Jill Kallmeyer at her all-managers conference. “So take personally every encounter with every guest and every associate. Your genuine passion is what attracts guests to our brand.” The words come from a...
by wiadmin | Jul 19, 2013 | Leadership
It all started with a party game…those funny “what if” social games that get sillier with late night exuberance and adult beverages. “What fruit would they be if all pharmacists were a fruit?” asked one guest, a deeply serious pharmacist. “If lawyers were farm...
by wiadmin | Jul 16, 2013 | Leadership
Throughout your life and career, you’ve undoubtedly had a few mentors, even if they weren’t officially given the title. Your parents, teachers, coaches, bosses, pastors. All mentors. I’ve written about a couple of my best mentors: my dad–Ray...
by wiadmin | Jul 12, 2013 | Leadership
Hugh L. McColl, Jr. is the retired chairman and CEO of Bank of America. An ex-marine officer in the late fifties, his business leadership style was swashbuckling, colorful and focused. Wall Street analysts characterized him as a no-holds barred tactical genius who led...
by wiadmin | Jul 9, 2013 | Leadership
Great mentors use effective humor, effectively. Fortunately, mentoring is not dependent on a comedic personality or most of us would be disqualified. But, knowing the construction of humor can sometimes turn a poor joke teller into someone who can bring an added sense...
by wiadmin | Jul 4, 2013 | Leadership
The last movie that starred Natalie Wood was the 1983 movie Brainstorm also starring Cliff Robertson and Christopher Walken. The gist of the movie was the creation of “the hat”–a helmet-like device that, when worn, could tape an exact experience its wearer was...
