by wiadmin | Nov 15, 2022 | Customer Loyalty
One cup of TLC (a spice we all enjoy)A large helping of TPC (Tailor-Made, Personalized, and Customized)A pinch of Unique, Unusual, Whimsical, and DifferentA whole bottle of Excellent Outcome (what your customer requested) Blend well and stir with passion. Be sure to...
by wiadmin | Nov 1, 2022 | Customer Loyalty
I love to fly fish. And, I am fortunate to have the Chattahoochee River running across my backyard only fifty feet from the back door of my river house in North Georgia. It is stocked yearly with beautiful rainbow trout for “catch and release” fly fishing....
by wiadmin | Oct 18, 2022 | Customer Loyalty
The Green Frog Restaurant sat on Lee Avenue in downtown Waycross, Georgia. The site is now the offices of Byrt Financial Advisors. Their board room sports the bar from the original restaurant; old photos and menus don the walls. But it is the backstory that makes...
by wiadmin | Oct 7, 2022 | Customer Loyalty
We checked into the Lake Lure Inn. Built in 1927, the antique North Carolina hotel served as command central for the making of the movie Dirty Dancing. You now can stay in the Patrick Swayze Suite or Jennifer Grey Suite. Furnished with exquisite period furniture and...
by wiadmin | Oct 6, 2022 | Customer Loyalty
Today is Thursday, October 5th. National Customer Service Week has been going all week and we have been celebrating great customer service heroes. Our CS hero for Thursday serves as the concierge and host extraordinaire for the Park Hyatt in Manhattan—Michael Sinatra....
by wiadmin | Oct 5, 2022 | Customer Loyalty
I walked into the restaurant at the Park Inn west of Harrisburg, PA. From the back of the restaurant I heard, “Good morning, how would you like your coffee?” When I said black, the voice warmly responded, “Take any table you like and I’ll have your coffee there before...