by wiadmin | Sep 29, 2015 | Customer Loyalty
Warning: Crude language ahead! Today, we continue our count down to National Customer Service Week with this great example of winning customers’ loyalty through humor. Michael Dubin used a wacky YouTube video to introduce his company, Dollar Shave Club, to the...
by wiadmin | Jul 9, 2013 | Leadership
Great mentors use effective humor, effectively. Fortunately, mentoring is not dependent on a comedic personality or most of us would be disqualified. But, knowing the construction of humor can sometimes turn a poor joke teller into someone who can bring an added sense...
