by wiadmin | Jun 8, 2021 | Customer Loyalty
Pontoon boats are fantastic! I have had my share of speedboats, rafts, and canoes. But the versatility of a pontoon boat cannot be beaten! It can carry eight people on a leisurely late afternoon boat ride complete with proper adult beverages. It can make grandchildren...
by wiadmin | May 25, 2021 | Customer Loyalty
There is a fruit and vegetable stand in North Georgia that found a way to celebrate customers in a unique way every single day. The owner discovered the www.nationalday.com website. It turns out every day of the year is celebrated for something. When we drove by the...
by wiadmin | May 11, 2021 | Customer Loyalty
Spring has sprung,Fall has fell.Winter’s here,And it’s cold as…usual. It was my first introduction to poetry. I was seven and all the second-grade boys thought the little poem was bold and smutty. We only recited it in the spring when we were feeling our oats. At...
by wiadmin | Mar 30, 2021 | Customer Loyalty
Robust is a super cool word. It means strong, vigorous, and full-bodied. But, in the hands of our 9½-year-old grandniece, Harper Jane, it has a more majestic meaning and provides a powerful lesson for creating value-unique customer experiences. Here is the backstory....
by wiadmin | Mar 16, 2021 | Customer Loyalty
She was over-the-top friendly. Her eye hugs made you feel you were in the presence of a forever friend. As she rang up my purchase at the checkout counter of the well-known department store, she commented on my cowboy boots. “You’re either from Texas or you got a heap...
by wiadmin | Mar 9, 2021 | Customer Loyalty
I was fortunate enough yesterday to get my second COVID-19 vaccine. It was a giant relief, one that more than compensated for twenty-four hours of arm soreness. It was the peace of mind that, despite vaccine shortage or administrative challenges, I am now protected—at...
