by wiadmin | May 25, 2021 | Customer Loyalty
There is a fruit and vegetable stand in North Georgia that found a way to celebrate customers in a unique way every single day. The owner discovered the www.nationalday.com website. It turns out every day of the year is celebrated for something. When we drove by the...
by wiadmin | May 11, 2021 | Customer Loyalty
Spring has sprung,Fall has fell.Winter’s here,And it’s cold as…usual. It was my first introduction to poetry. I was seven and all the second-grade boys thought the little poem was bold and smutty. We only recited it in the spring when we were feeling our oats. At...
by wiadmin | Mar 30, 2021 | Customer Loyalty
Robust is a super cool word. It means strong, vigorous, and full-bodied. But, in the hands of our 9½-year-old grandniece, Harper Jane, it has a more majestic meaning and provides a powerful lesson for creating value-unique customer experiences. Here is the backstory....
by wiadmin | Mar 16, 2021 | Customer Loyalty
She was over-the-top friendly. Her eye hugs made you feel you were in the presence of a forever friend. As she rang up my purchase at the checkout counter of the well-known department store, she commented on my cowboy boots. “You’re either from Texas or you got a heap...
by wiadmin | Mar 9, 2021 | Customer Loyalty
I was fortunate enough yesterday to get my second COVID-19 vaccine. It was a giant relief, one that more than compensated for twenty-four hours of arm soreness. It was the peace of mind that, despite vaccine shortage or administrative challenges, I am now protected—at...
by wiadmin | Feb 16, 2021 | Customer Loyalty
Boating is one of my passions. Few hobbies are more peaceful than a slow boat ride with your favorite beverage around the breathtaking lake on which I live. Or, more exciting than the hard pull of a large big mouth bass on a fishing line off the front of my pontoon...
