by wiadmin | Jan 17, 2014 | Leadership
There are countless traps along the path of mentordom. Mentoring can be a power trip for those seeking an admirer, a manifestation of greed for those who must have slaves. Mentoring can be a platform for proselytizing a cause or crusade, a strong tale told to an...
by wiadmin | Dec 10, 2013 | Leadership
Sooner or later it happens if you decorate enough Christmas trees. At some point you discover that almost all of the ornaments are handmade or have some special meaning. Discarded are those generic, store bought ones that looked pleasing to the eye but had no short...
by wiadmin | Nov 1, 2013 | Customer Loyalty
Most customer relationships don’t end in conflict…most vanilla to death. Neglect is more dangerous than strife; indifference more costly than error. Great relationships are fueled by affirmation. Nurturing the bounty of customer loyalty requires more than proper...
by wiadmin | Aug 2, 2013 | Leadership
The first violinist-conductor of a Johann Strauss concert literally leapt from his seat as the chamber orchestra performed the Champagne Waltz. It was if the composer himself was present–especially since this concert was occurring in the very hall where Strauss...
by wiadmin | Jul 26, 2013 | Leadership
Seventy-five percent of corporate mergers fail because of conflicts in leader relationships. Over 50% of marriages end in divorce, largely due to communications. Corporate and marriage counselors will tell you, “It’s not that the parties in the union were talking and...
