by wiadmin | Oct 3, 2018 | Customer Loyalty
I walked into the restaurant at the Park Inn west of Harrisburg, PA. From the back of the restaurant I heard, “Good morning, how would you like your coffee?” When I said black, the voice warmly responded, “Take any table you like and I’ll have your coffee...
by wiadmin | Oct 2, 2018 | Customer Loyalty
Here we are at Tuesday of Customer Service Week, 2018 and I want to celebrate my travel agent. Georganne Mires at Colwick Travel in Dallas has been my travel agent for over twenty-five years. When my friends chide me about why I don’t save tons of money by...
by wiadmin | Oct 1, 2018 | Customer Loyalty
Today is Monday, October 1st. National Customer Service Week will be this week–October 1-5. Over the next five days, we will celebrate heroes who deliver over-the-top innovative service. And, I start with a master shoe repair person—David Cooper! I...
by wiadmin | Oct 9, 2015 | Customer Loyalty
National Customer Service Week has been this week–October 5-9. After bringing you ten days of ideas, today we end our ten-day celebration countdown. We will have one more thought provoking blog on Monday, October 12th. Don’t miss it! I took my beloved Lucchese...
by wiadmin | Oct 8, 2015 | Customer Loyalty
Today is October 8th. National Customer Service Week started on Monday and has run through the week. However, we started the ‘celebration tips countdown’ a full week before. With a hat-tip to former Tonight Show host, Dave Letterman, we have been offering you a way...
