by wiadmin | Jan 3, 2014 | Leadership
There are many advantages to being raised on a farm. You learn a lot about how nature really works. Instead of watching milk come pouring out of a carton, you get to see it come squirting out of a cow. Before high-tech milking machines, milk made its way to your glass...
by wiadmin | Dec 31, 2013 | Customer Loyalty
As 2013 draws to a close and we welcome another new year filled with endless possibilities many of us will resolve to do things differently in 2014. This year, resolve to deliver truly innovative service to your customers. I’ve put together 7 resolutions...
by wiadmin | Dec 27, 2013 | Leadership
Legacy is one of the strongest arguments for effective mentoring. It leaves behind a remnant of mentor greatness that helps perpetuate wisdom gained through experience. Legacy is more than pleasant memories or stories retold at special occasions. Stories are...
by wiadmin | Aug 2, 2013 | Leadership
The first violinist-conductor of a Johann Strauss concert literally leapt from his seat as the chamber orchestra performed the Champagne Waltz. It was if the composer himself was present–especially since this concert was occurring in the very hall where Strauss...
by wiadmin | Jul 19, 2013 | Leadership
It all started with a party game…those funny “what if” social games that get sillier with late night exuberance and adult beverages. “What fruit would they be if all pharmacists were a fruit?” asked one guest, a deeply serious pharmacist. “If lawyers were farm...
