by wiadmin | Jun 17, 2014 | Leadership
There’s a bluebird house on an oak tree six feet from our bedroom window. The same pair of bluebirds comes each spring to build, populate, and empty a nest in it. This past spring, their parenting process caused me to reflect on how instructive bluebird flying lessons...
by wiadmin | Jun 13, 2014 | Customer Loyalty, Leadership
Adult learning and child learning are different when it comes to focus. Children are patient with delayed application and the promise that “someday you’ll find this helpful.” Adults question the worth of knowing the ingredients of the pie at the king’s banquet. As...
by wiadmin | Jun 10, 2014 | Leadership
Franklin Jones wisely said, “Honest criticism is hard to take, particularly from a relative, a friend, an acquaintance, or a stranger.” How do you give feedback intended to fuel growth? Start by recognizing that while giving advice can surface resistance, giving...
by wiadmin | Jun 6, 2014 | Leadership
Someone once asked famed college football coach turned ESPN commentator Lou Holtz what he considered to be the toughest part of his job as a coach. With his typical “aw shucks” charm, he finessed the question but ultimately communicated that one of the hardest parts...
by wiadmin | Jun 3, 2014 | Leadership
Sony was founded in 1946 by Masaru Ibuka (1908-1997) as a small electronics shop in a bomb-damaged department store building in Tokyo. The company had $530 in capital and a total of eight employees. The radios they manufactured at the time were, like most around the...