My dad’s favorite childhood story was when a rural pond full of skinny dippers claimed they all saw a huge, evil monster. Every time he told the story, he would laugh so hard at the punchline he got tears in his eyes. Here is the short version… At the annual hog...
Ever notice how some people always get the best table, the upgraded room, or the best cut of meat at the market? Great customer service is not an accident. Those who are served well follow a recipe that turns even a cold initial encounter into a warm one. Here are...
It is the winter holidays!! You get constant reminders of the number of shopping days left and the really big deal bargains you are missing at Acme. Holiday store decorations seem to come out earlier every year. All this pressure can turn generosity into greed and...
