Chip R. Bell of ‘Inside Your Customer’s Imagination’: “Ask customers about their hopes and aspiration, not just their needs and expectations” by wiadmin | Jun 2, 2021 | Press
4 “Global Gurus” Share Their Advice for Customer Experience Leaders by wiadmin | May 25, 2021 | Press
Reprise: Interview with Sir Marshall Goldsmith and Chip Bell on Effective Mentoring by wiadmin | May 13, 2021 | Press