Ensuring the Transfer of Learning

Ensuring the Transfer of Learning

There are many advantages to being raised on a farm. You learn a lot about how nature really works. Instead of watching milk come pouring out of a carton, you get to see it come squirting out of a cow. Before high-tech milking machines, milk made its way to your glass...
Are You Creating Protégé Cuttings?

Are You Creating Protégé Cuttings?

Legacy is one of the strongest arguments for effective mentoring.  It leaves behind a remnant of mentor greatness that helps perpetuate wisdom gained through experience.  Legacy is more than pleasant memories or stories retold at special occasions.  Stories are...
Innovation Leadership is Made of Spears, Not Sand

Innovation Leadership is Made of Spears, Not Sand

“What do great innovation leaders do that other leaders fail to do?”  It was a pointed question from a way-too-obvious skeptic during the Q&A following my keynote.  I prefaced my answer with a line often spoken by my good friend, Bruce Fritch, “True leadership is...
Leadership as a Christmas Ornament

Leadership as a Christmas Ornament

Sooner or later it happens if you decorate enough Christmas trees. At some point you discover that almost all of the ornaments are handmade or have some special meaning. Discarded are those generic, store bought ones that looked pleasing to the eye but had no short...
The Innovative Service Rules for Shopper Frenzy

The Innovative Service Rules for Shopper Frenzy

On Friday, we entered the annual period of shopping frenzy we paint the color “black.” According to Wikipedia, the name of the day started in Philadelphia in the early 60’s and was chosen to characterize the traffic—both vehicle and pedestrian—that crowded the streets...
Unbridling Crazy Horses

Unbridling Crazy Horses

Crazy Horse was a Sioux (Lakota) Indian chief who fought against Major General George Custer at the Battle of Little Big Horn in the black hills of Montana during the summer of 1876. Crazy Horse demonstrated extraordinary bravery in that battle. One witness indicated...