by wiadmin | Oct 27, 2015 | Customer Loyalty
Jerry Lee Lewis (aka, The Killer) has been a wild country music singer performing for over sixty years! His performances are electrifying with acrobatic boogie-woogie piano playing and wall-to-wall non-stop passion. Having attended his concerts more than once, I have...
by wiadmin | Oct 13, 2015 | Customer Loyalty
“Every business must serve a social purpose”. These are not the words of a social campaigner or a politician; they are the words of a banker, Ashok Vaswani, the CEO of Retail and Business Banking at Barclays, one of the world’s largest banks. Barclays has been...
by wiadmin | Oct 9, 2015 | Customer Loyalty
National Customer Service Week has been this week–October 5-9. After bringing you ten days of ideas, today we end our ten-day celebration countdown. We will have one more thought provoking blog on Monday, October 12th. Don’t miss it! I took my beloved Lucchese...
by wiadmin | Oct 8, 2015 | Customer Loyalty
Today is October 8th. National Customer Service Week started on Monday and has run through the week. However, we started the ‘celebration tips countdown’ a full week before. With a hat-tip to former Tonight Show host, Dave Letterman, we have been offering you a way...
by wiadmin | Oct 7, 2015 | Customer Loyalty
The outcome in grocery shopping is to get groceries desired as conveniently as possible, but that’s not the final memory the customer has of the experience. Ever gotten home and discovered two eggs were cracked? Or have a bloody cut of meat soil the birthday card you...
by wiadmin | Oct 6, 2015 | Customer Loyalty
We had our granddaughters visit one weekend at our lake home. There is absolutely nothing more jarringly creative than a nine-year-old or more innocent than a seven-year old. Grandparents wonder why their grandchildren can’t stay “puppies!!” One morning we decided to...
