by wiadmin | Feb 5, 2019 | Customer Loyalty
My very rural hometown was (and is) in the middle of hunting country. And, I lived on a farm deep in the pine woods on the edge of a swamp. As a youngster I hunted dove, quail and squirrel that often wound up on our supper table. I do not hunt today...
by wiadmin | Jan 29, 2019 | Customer Loyalty
Boating is a lot of fun, especially on a large lake with lots of great sights to see and places to go. I live on the shores of beautiful Lake Oconee. One of my favorite evening activities is piloting my pontoon boat to one of three nice restaurants on the...
by wiadmin | Jan 15, 2019 | Customer Loyalty, Leadership
Over the holidays my wife and I visited the U.S.S. Intrepid, an aircraft carrier docked in the Manhattan harbor. The museum on the deck of the ship houses the space shuttle, Enterprise. Nearby is a tribute to Charles F. Bolden, Jr. who served as NASA...
by wiadmin | Jan 8, 2019 | Customer Loyalty
Walk into the lobby of the five-star Mansion on Turtle Creek hotel in Dallas and the first thing you notice are the extraordinary flowers in the middle of the lobby. They do not look like they came from the local nursery; they look like they came from the...
by wiadmin | Dec 11, 2018 | Customer Loyalty
The holidays bring businesses staffed with part time employees helping to cover the busiest buying season in the retail world. Some part timers are great and need little leadership or direction to create awesome experiences. However, some are just looking for extra...
by wiadmin | Dec 4, 2018 | Customer Loyalty
“Anyone who’s a chef, who loves food, ultimately knows that all that matters is: Is it good? Does it give pleasure?” wrote the late Anthony Bourdain, celebrity chef and host of the TV show Parts Unknown. Innovative service is a blend of these same two...
