by wiadmin | Nov 29, 2021 | Customer Loyalty
She had the entire line of the check-out counter completely mesmerized. It was as if she was using us as her test audience for a comedy try-out. And she was funny and entirely unleashed. Yet, she never slowed her rhythmic action on the grocery story register and...
by wiadmin | Nov 16, 2021 | Customer Loyalty
As my niece, Julie was preparing her three-year-old, Harper, for bed, it came time for bedtime prayers. “What are you thankful for, Harper?” Julie asked her. Assertively and without a moment’s hesitation, Harper replied, “I’m thankful for...
by wiadmin | Nov 2, 2021 | Customer Loyalty
Before my grandfather passed away at age eighty-six, I asked him how his era was different from mine. “Our day was harder,” he said, “but happier.” The “harder” part I had expected; the “happier” part surprised me. I asked him for his reason. Looking out across a...
