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Applying the ’23 MPH Principle’ to Your Customer Experience

Applying the ’23 MPH Principle’ to Your Customer Experience

by wiadmin | Aug 7, 2018 | Customer Loyalty

Walk into the lobby of the five-star Mansion on Turtle Creek hotel in Dallas and the first thing you notice are the extraordinary flowers in the middle of the lobby. They do not look like they came from the local nursery; they look like they came from the jungle....

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