by wiadmin | Feb 14, 2014 | Customer Loyalty
Every small town in America has a Buster. Let me tell you about a real Buster I knew. He sold Grit newspapers on Main Street and knew the birthday of everyone in town. He worked part-time as a stocker at the local feed store, the watering hole for the agricultural...
by wiadmin | Feb 12, 2014 | Customer Loyalty
Sixth grade is an awkward school year for most boys and girls. Girls look at boys as so immature and lame; boys look at girls as so confusing and weird. It was a time of stupid pranks, smutty jokes, and snickers about anything personal or private. And, one of the...
by wiadmin | Feb 7, 2014 | Customer Loyalty
Allowances were not something my dad believed taught kids a strong work ethic. So, I had to work for all my spending money. Living in a rural area, there were not a lot of paying chores for kids…except for baby-sitting and lawn mowing. My sister baby-sat; I mowed...
by wiadmin | Feb 6, 2014 | Customer Loyalty
“Amy’s Plant” has a special meaning to a good friend of mine. And, it always makes him smile whenever you ask him about it. But, I am getting way ahead of myself! My good friend tore down an old shed in his side yard. The ugly shed was in stark contrast to the rest...
by wiadmin | Feb 5, 2014 | Customer Loyalty
Since 496 AD, love has been the centerpiece of Valentine’s Day. How can businesses show customers love in today’s economy? The answer is innovative service. It changes a customer’s feelings about the organization from pleased to thrilled. Today, I am...