by wiadmin | Feb 11, 2014 | Customer Loyalty
The origin of Valentine’s Day is very instructive. It was initially associated with a religious celebration honoring St. Valentinus, a priest from Rome who was martyred about AD 496. Two stories (call them myths if you want to be completely accurate) frame the...
by wiadmin | Apr 16, 2013 | Leadership
Great mentors have impeccable ethics. And, my greatest mentor, Ray Bell, taught me the most important lesson of all: teaching is an ethical act! Effective mentors, trainers and change agents must be clean in their learner-dealings, not false, manipulative, or...