by wiadmin | Jun 13, 2014 | Customer Loyalty, Leadership
Adult learning and child learning are different when it comes to focus. Children are patient with delayed application and the promise that “someday you’ll find this helpful.” Adults question the worth of knowing the ingredients of the pie at the king’s banquet. As...
by wiadmin | Dec 20, 2013 | Leadership
“What do great innovation leaders do that other leaders fail to do?” It was a pointed question from a way-too-obvious skeptic during the Q&A following my keynote. I prefaced my answer with a line often spoken by my good friend, Bruce Fritch, “True leadership is...