Customers are attracted to spirited people! And, today’s customers are frustrated with indifferent service—not bad service, just boring, comatose service. They witness service people sleep walking through the workday. And, as they guard their ever diminishing...
We are just beyond the season of summer camp! My eight year old granddaughter, Kaylee, went to her first overnight camp in July…for two weeks and in another state! Before she went, if she talked with her two sisters about summer camp, you could hear the...