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Do You Really Care About Customers, Or Just Their Needs?

Do You Really Care About Customers, Or Just Their Needs?

by wiadmin | Sep 10, 2019 | Customer Loyalty

  The bank promises your account will be secure, the hospital pledges to be clean and the flight is guaranteed to land in the right city. They all care about customers, right? Or, are they caring about their core offering, not its recipient? When organizations...

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