by wiadmin | May 13, 2014 | Customer Loyalty
Shwetha loves HP! No, that’s not a carving on a school ground tree nor is it a Krylon spray painting on a water tower or overpass. Shwetha is a support tech operator for Hewlett Packard. And, her style, behavior and words clearly parade her devotion to the HP brand...
by wiadmin | Aug 30, 2013 | Customer Loyalty
Customers are attracted to spirited people! And, today’s customers are frustrated with indifferent service—not bad service, just boring, comatose service. They witness service people sleep walking through the workday. And, as they guard their ever diminishing...
