by wiadmin | Apr 9, 2019 | Leadership
Many years ago, I worked for the president of a bank famous for aggressive bank acquisitions and rapid growth in the financial services space. The bank ultimately became the Bank of America and the president became the B of A CEO. Hugh McColl was famous for his...
by wiadmin | Apr 2, 2019 | Customer Loyalty
I have a new handyman. And, Mike is terrific. It all started with a really simple chore—power washing a sidewalk and applying a concrete sealer. I had power washed it before but the sycamore trees nearby had stained the concrete so much it needed a...
by wiadmin | Mar 26, 2019 | Customer Loyalty
I do not understand the lyrics in the hit song Bohemian Rhapsody. The music is terrific and I am a major Queen fan. But off the beaten path words like Scaramouch, Bismillah, and Fandango are not in my everyday vernacular. Yet, their hit song Radio Ga...
