by wiadmin | Aug 18, 2020 | Customer Loyalty
When I was in infantry officer candidate school at Ft. Benning, Georgia, a part of the training was learning to become a sharpshooter with a rifle. A sharpshooter designation is the highest level of marksmanship a soldier could attain; the sharpshooter badge qualified...
by wiadmin | Dec 4, 2018 | Customer Loyalty
“Anyone who’s a chef, who loves food, ultimately knows that all that matters is: Is it good? Does it give pleasure?” wrote the late Anthony Bourdain, celebrity chef and host of the TV show Parts Unknown. Innovative service is a blend of these same two...
by wiadmin | Oct 5, 2018 | Customer Loyalty
Today is Friday, October 5th. National Customer Service Week has been going all week and we have been celebrating great customer service heroes. Our CS hero for Friday serves as the concierge and host extraordinaire for the Park Hyatt in Manhattan—Michael...
