by wiadmin | Oct 28, 2014 | Customer Loyalty
The Chef is a great, feel-good movie about a (duh!!) chef who is divorced from his wife and estranged from his only child—a bright young boy eager to have a relationship with his dad. Carl Casper (the chef), despite his foibles in personal relationships, is an...
by wiadmin | Aug 19, 2014 | Customer Loyalty
A Boston family adopted an Asian girl. No sooner had she arrived in the U.S. than the family learned she needed to have major surgery. The nine year old child––who spoke only Chinese and had life experiences limited to a small Chinese village and her trip to the...
by wiadmin | Sep 26, 2013 | Customer Loyalty
National Customer Service Week is October 7-11, 2013. It is a week we spotlight the power and prosperity found in delivering an innovative customer experience. For the next nine days, we will offer a key principle you can use to elevate the delight in your customers’...