by wiadmin | Sep 19, 2017 | Customer Loyalty
I pulled into the parking lot of a nearby Home Depot and what to my wondering eyes should appear? The sign you see above. Two special parking spots reserved for “Veteran Parking Only—Thank You for Your Service.” Since I am a proud veteran, I pulled...
by wiadmin | Nov 15, 2013 | Customer Loyalty
The Good Samaritan is a story of kindness widely known across all faiths, not just those anchored to the New Testament. But, in many ways the back story is particularly instructive to delivering innovative service. The story starts with the words: “A certain man was...