by wiadmin | Nov 14, 2017 | Leadership
The volume of a grand piano is determined by more than how hard the pianist presses the keys. The position of the piano lid can impact the decibel level of the sound coming from the instrument. All grand pianos have three positions: closed, half-way open and fully...
by wiadmin | Apr 25, 2017 | Customer Loyalty, Leadership
What if you were required to fill out an online form if wanted the phone number or address of an enterprise with whom you wanted to do business? Let’s say you were driving to a meeting at their location and you needed to contact someone to let them know you were...
by wiadmin | Jan 17, 2017 | Leadership
Guest post, by Bill Treasurer Leaders are likely to get a butt kick during some point (if not many times) during their career. Butt kicks are life’s mysterious and painful way of reminding us of the dangers of too much or too little confidence. There is a delicate...
by wiadmin | Jan 16, 2017 | Customer Loyalty, Leadership
Kaleidoscopes are really cool toys. Turn them or shake them and they surprise you with their ever changing cavalcade of sparkles! But, the stones inside (granddaughters call them jewels) never change. You don’t open up a kaleidoscope and change the cut glass that...
by wiadmin | Dec 6, 2016 | Leadership
Guest post by James Mapes The founder of Quantum Leap Thinking, creator of The Transformational Coach, and an expert on the psychology of applied imagination, James Mapes is a highly acclaimed business speaker and personal excellence coach. HOW TO IGNITE YOUR BRAIN...
by wiadmin | Apr 1, 2016 | Leadership
There is an old adage that goes, “authority is the last resort of the inept and frustrated.” Parents who have found themselves relying on “…Because I said so” to direct a reluctant child know the absolute truth of this adage. When rank becomes the only means of...
