by wiadmin | Feb 1, 2022 | Customer Loyalty
You’ve seen the tee shirt. “Underestimate me. That’ll be fun.” It has a bit of a smart-alecky tone, like someone who has been around the block a few times and is proud to show off. But it also has a super confident, “I can’t wait to...
by wiadmin | Jan 18, 2022 | Customer Loyalty
It all started when we drove up to the speaker menu at a quick-service restaurant. “Can I take your order?” the attendant coldly barked. When my wife, on hearing the deep voice of the attendant, politely said, “Thank you, sir,” she got back a...
by wiadmin | Jan 16, 2022 | Press
