by Chip Bell | Mar 26, 2024 | Customer Loyalty
A friend of mine’s wife filed for divorce from my friend. When I asked him why his wife had left him, he said, “Well, she told me it was because I wouldn’t take out the trash!” A few months later I saw her briefly in the shopping mall. “Sorry...
by Chip Bell | Feb 16, 2024 | Customer Loyalty
Andrea Cassell is an award-winning author of children’s books featuring her dog, Kibby, a miniature labradoodle that teaches life lessons. When Kibby died of cancer, the family had to cancel their long-planned holiday trip. The Delta Airlines contact center...
by Chip Bell | Feb 16, 2024 | Press
