by wiadmin | Nov 29, 2013 | Customer Loyalty
This past week I received good service from four companies—Apple, Bass Pro Shops, Custom Printing and Roper’s Collision Center. But, the stores I would tell stories about this week are from the two small businesses you never heard of…unless you live in my...
by wiadmin | Nov 22, 2013 | Customer Loyalty
What would it take to make your small business a destination location–the store, firm, website, or service that everyone was talking about? Betty’s Country Store is the talk of the town in Helen, GA, a quaint Alpine mountain village a few miles from my river...