by wiadmin | Sep 2, 2014 | Customer Loyalty
The sweet spot is that place where a combination of factors result in the optimum response for a given amount of effort. It is a phrase particularly used in sports. It is the spot on the golf club or tennis racket where the intersection of the ball with the effort of...
by wiadmin | Sep 27, 2013 | Customer Loyalty
National Customer Service Week is October 7-11, 2013. It is a week we spotlight the power and prosperity found in delivering an innovative customer experience. In the days leading up to Customer Service Week we will offer a key principle you can use to elevate the...
