Leadership is a fat word. It sounds lofty and reserved for the few and the brave. The word itself is chock-full of various meanings and expectations, and the manifestation of it can be highly visible or understated. The good news is, leadership isn’t a...
This is my birthplace in Brunswick, GA. My wife and I located it this weekend while vacationing on Jekyll Island nearby. I lived in this house for the first three years of my life when my parents worked at the nearby shipyard building warships for World War II. My dad...
The world has marveled at the conviction, clarity, and charisma of Ukraine president Volodymyr Zelensky. He has demonstrated many of the virtues of a true servant leader. He clearly understands his role. “I am the CEO of a country,” he said, “elected...
There are many one-liners that will come out the Russian invasion of Ukraine. But the most instructive line for leaders is the response President Volodymyr Zelenskyy made when offered a way to safely exit his country during the Russian siege on the capital city of...
The true story is a part of the Southwest Airlines folklore—stories you would retell around the corporate campfire. A customer repeatedly wrote a complaining letter after each of Southwest’s flights. She complained that Southwest did not have first-class, that they...
