by wiadmin | Dec 17, 2019 | Customer Loyalty
The holiday season is here, and those who forge new customer habits through compelling customer experiences will win the sale. Forecasters anticipate consumers will shell out more than $730 billion dollars between Thanksgiving and New Year’s day, up 4% over 2018....
by wiadmin | Dec 17, 2013 | Customer Loyalty
It’s almost over! With Christmas Eve just one week away, the holiday shopping season is winding down. Folks on both sides of the cash register are feeling the pressures of the season. For many customers, panic is setting in. They’re tired, they’re...
by wiadmin | Dec 3, 2013 | Leadership
On Friday, we entered the annual period of shopping frenzy we paint the color “black.” According to Wikipedia, the name of the day started in Philadelphia in the early 60’s and was chosen to characterize the traffic—both vehicle and pedestrian—that crowded the streets...
by wiadmin | Nov 26, 2013 | Customer Loyalty
It is the winter holidays!! You get constant reminders of the number of shopping days left and the really big deal bargains you are missing at Acme. Holiday store decorations seem to come out earlier every year. All this pressure can turn generosity into greed and...