by wiadmin | Apr 19, 2022 | Guest Post
An organization’s values may shape or inform its culture. An organization’s brand influences how it shows up in the world and how customers remember and relate to it. An organization’s mission defines its purpose, its reason for being. An organization’s commitments...
by wiadmin | Nov 25, 2019 | Customer Loyalty
Thanksgiving. We all know it as a day of gratitude. That is the left side of the word. While the origin of the day goes back to 1536 during the reign of Henry the 8th, in this country we associate it most with the Pilgrims in Plymouth in the early 1600s who...
by wiadmin | Nov 19, 2019 | Customer Loyalty
It was not a fancy restaurant. My hotel did not have a restaurant, so I walked a block to this simple diner. I was there for a late breakfast before beginning my work with a client in the afternoon. There were only two people in the restaurant…a...
by wiadmin | Sep 28, 2015 | Customer Loyalty
Alright! Now that you know what we’re really celebrating here on the blog for the next two weeks let’s get on with number 10 in our countdown of National Customer Service Week tips. Give ’em Your Best How would you feel if the grand opening of your...
by wiadmin | Apr 29, 2014 | Customer Loyalty
Gem mining is a fun route to a granddaughter’s heart. We had our three granddaughters for the weekend and took them gem mining in the North Georgia Mountains. Granted the buckets of sand are previously salted with semi-precious stones collectively worth less than the...
