by wiadmin | May 21, 2019 | Customer Loyalty
We hear a lot these days about customers’ need for speed. They seem to want everything the day before yesterday. Uber Eats is working on home delivery via drones rather than worry about traffic delays. Amazon is putting distribution centers in...
by wiadmin | Apr 9, 2019 | Leadership
Many years ago, I worked for the president of a bank famous for aggressive bank acquisitions and rapid growth in the financial services space. The bank ultimately became the Bank of America and the president became the B of A CEO. Hugh McColl was famous for his...
