by wiadmin | Sep 27, 2022 | Guest Post
Leadership is a fat word. It sounds lofty and reserved for the few and the brave. The word itself is chock-full of various meanings and expectations, and the manifestation of it can be highly visible or understated. The good news is, leadership isn’t a...
by wiadmin | Apr 19, 2022 | Guest Post
An organization’s values may shape or inform its culture. An organization’s brand influences how it shows up in the world and how customers remember and relate to it. An organization’s mission defines its purpose, its reason for being. An organization’s commitments...
by wiadmin | Sep 21, 2021 | Guest Post
Do you have loyal customers? If you said yes, I would ask, how do you know? Is it because they keep coming back? If that’s the case, I would call them repeat customers. To know if they are truly loyal customers requires a little more understanding. I’m not trying to...
by wiadmin | Jun 15, 2021 | Guest Post, Leadership
Guest post by John Baldoni. No one wants to relive 2020. It was a year of pandemic, racial strife, economic crisis and climate catastrophes. This year, 2021 promises to be better; people are being vaccinated, jobs are returning, and a degree of congregant life is...
by wiadmin | Jun 1, 2021 | Guest Post, Leadership
Guest post from Mike Horne. Sam was at it again with Brian, long-term colleagues, this time in a meeting with 70 others. The exchange between Sam and Brain was familiar to many and always disturbing and disruptive. Sam said, “You’re stupid if you think that will...
by wiadmin | Aug 4, 2020 | Guest Post
All our businesses depend upon the good will, continued support, and referrals of external as well as internal customers. But, how we serve and care for each other in our enterprises will ultimately be reflected in those clients who pay the bills. In May 2019,...
