by wiadmin | Jul 21, 2015 | Customer Loyalty
We have a coffee table with three antique viewing devices displayed. There is a magnifying glass, a set of opera glasses, and a kaleidoscope. It is always interesting to watch which apparatus our three granddaughters will enjoy when they come for a visit. Let’s just...
by wiadmin | Jun 23, 2015 | Customer Loyalty
My nephew came home after his first semester at college sporting a brand new tattoo on his ankle—the Greek letters of his new fraternity! He was very proud of it and eager to show it off. Despite the wintry conditions of the Christmas holidays, he refused to wear...
by wiadmin | Jan 13, 2015 | Customer Loyalty
Luxury. The dark side spells opulence, conceit, and gluttony. It can be also be associated with excellence, majesty, and worth. It is the choice of the rich and famous and the aspiration of wannabes. “Luxury is fundamentally a state of mind,” says David Williams,...
by wiadmin | May 16, 2014 | Customer Loyalty
The chair was very unique in the pleasant but largely functional reception area. It was an intricately carved oak straight back chair. But, what set it apart from all the other chairs and sofa was the fact that the chair’s seat was upholstered in cowhide of a Texas...
by wiadmin | Nov 29, 2013 | Customer Loyalty
This past week I received good service from four companies—Apple, Bass Pro Shops, Custom Printing and Roper’s Collision Center. But, the stores I would tell stories about this week are from the two small businesses you never heard of…unless you live in my...