by wiadmin | Jun 23, 2020 | Customer Loyalty
The daffodils and crocus flowers greeted me this sunny morning as I walked out into the side yard. It was as if they were showing off their best behavior, aimed at enriching my life. They are my friends. They come back every year and seem to thank me for serving them...
by wiadmin | May 12, 2020 | Customer Loyalty
Pearl Harbor changed everything. The U.S. had managed to stay out of World War II for two years. It started in September 1939. But then, Japanese planes invaded Honolulu on December 7, 1941—a day that will live in infamy. Suddenly, the business of business became the...
by wiadmin | Jan 23, 2018 | Customer Loyalty
Time zones have always been a thinker’s game to me. I still do not really get Greenwich time or how time measurement is really all made up. I do know the birds and squirrels in my backyard get up and start foraging for food at the same time every day all year long...
by wiadmin | Jan 16, 2018 | Customer Loyalty
Every famous beverage—from Dom Perignon to Coors beer—is laced with great stories. Champagne lovers know that a Benedictine monk and cellar master named Dom Perignon was the “father of champagne” and invited his friends over to “taste the stars!” Coors lovers enjoy...
by wiadmin | Dec 5, 2017 | Customer Loyalty
“My right hand shakes a bit as you can see,” he said, as he was serving his plate next to me at the giant salad bar. “But, when I stand at the easel and paint, it does not shake at all.” The author of these powerful words came from a high school classmate at our...
