Press
Media Coverage of Chip’s Work
For all media inquiries:
Chip R. Bell has been featured in top media outlets such as CNBC, CNN, Bloomberg TV, Wall Street Journal, Fox Business, ABC, Inc Magazine, Forbes, Businessweek, USA Today, Fortune and Financial Times.
For media inquiries, please contact Dr. Nancy Bell at nancy@nancyrbell.com.
Recent Press
Is Your Customer Service Accessible?
GDA Podcast: An Interview with Chip Bell
How to Make United Airlines Keep Its Promises
Confident Leaders Display Their Passion
Leadership Lessons from Crazy Horse
12 Experts Share Their Winning Secrets On Successful Customer Experience Transformation
United Airlines Debuts New Customer Service Policies—but Are They Enough?
How’s Your Service Scenography?
The food at this well-known seafood restaurant franchise was very good and reasonably priced. There were a few nautical photos on the walls. Except for those two features—pictures and menu–it could have just as easily been a steakhouse, Mexican or Italian...
Work Like A Consultant
Add Some Sparkle to Your Service
Expert Interview Series: Chip Bell on Customer-Centric SMS Marketing
Top 25 Customer Service Training Ideas from the Pros
Are You Customer Smart or a Product Genius?
Great Leaders Honor Their Flag
Be Your Client’s Hero – Indifferent Service is Worse Than Bad Service
Q&A with Author Chip Bell
Is Your Service Ethical?
‘I’ll Buy it Back from You:’ Dealing with Rising Consumer Expectations
The Unfortunate Demise of Customer Surprise
Are You A Bridge Building Leader?
Can Customer Service Touch Your Soul?
Book Review Kaleidoscope: First-Class Guidance for Sparkling Customer Service
8 Ways to Win Customer Loyalty
Writing a Book: Learning about Storytelling from Chip Bell
5 Loyalty Secrets You Don’t Know About Retail Rewards In 2017
